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PRIVACY POLICY
The Movement Lab
Effective Date: January 2, 2026
Last Updated: January 2, 2026
The Movement Lab is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect the contact information you provide to us through our website, social media platforms, in-person interactions, and registration forms.
1. Information We Collect
We collect the following types of contact information when you interact with us:
Name (first and last)
Email address
Phone number
Preferred contact method (email, text, or phone call)
Health and fitness information (when relevant to providing our services, such as fitness goals, limitations, and medical clearances)
Emergency contact information (for clients enrolled in classes)
2. How We Collect Your Information
We collect your contact information through:
Online forms on our website and social media pages (Facebook, Instagram)
In-person registration and consultation forms
Email or phone communications you initiate with us
Client intake and onboarding paperwork
3. How We Use Your Information
We use your contact information for the following purposes:
To respond to your inquiries and provide information about our services
To schedule and confirm class registrations and appointments
To send class reminders, updates, and program information
To provide personalized fitness programming and coaching
To contact you in case of class cancellations or schedule changes
To send newsletters, fitness tips, and promotional offers (with your consent)
To improve our services and customer experience
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
With your consent when you explicitly authorize us to share your information
Service providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., email marketing platforms, payment processors, scheduling software). These providers are contractually obligated to keep your information confidential.
Legal requirements: We may disclose your information if required by law or in response to valid legal processes.
Emergency situations: We may use emergency contact information in the event of a medical emergency or urgent safety concern.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure. We use secure storage systems, password-protected databases, and limit access to your information to authorized personnel only.
6. Data Retention
We retain your contact information for as long as you are an active client or until you request that we delete your information. We may retain certain information for legitimate business purposes or to comply with legal obligations, such as maintaining records of services provided.
7. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You may request to review the personal information we have collected about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-out: You may opt out of receiving marketing communications at any time by clicking the 'unsubscribe' link in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Links
Our website and communications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any personal information.
9. Children's Privacy
The Movement Lab does not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website with an updated 'Last Updated' date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us.
By providing your contact information to The Movement Lab, you acknowledge that you have read and understood this Privacy Policy.